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Where to Take my car after a car Accident?
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Where to Take my car after a car Accident?

Do I Have The Right To Take My Car To The Auto Body Shop That I Choose Or To The Preferred Shop Of My Insurance Company?   In case you are involved in a fender bender, there is a high probability that your insurance company will ask you to drop your car at a specific

Do I Have The Right To Take My Car To The Auto Body Shop That I Choose Or To The Preferred Shop Of My Insurance Company?

 

In case you are involved in a fender bender, there is a high probability that your insurance company will ask you to drop your car at a specific Auto Body Shop. You should know that you have the right to go to the collision center of your choice to perform the necessary repairs. There is no law that requires you to follow the orders of your insurance company to go or not go to a specific Auto Body Shop.

 

Every insurance company have contracts with various collision centers in most cities, the industry term for these contracts is DRP (Direct Repair Program). The truth is that this program cost less and saves the insurance company some expenses, on the other hand it is not always beneficial to the customer. So basically, for the extra referrals, the Auto body shop is required under the contract signed to give the insurance company a break on parts prices and labor rates. While the repairs may look reasonable for the insurance company’s appraiser, there is no guarantee that you will be completely happy with quality of the repairs.

 

According to the statistics, 70% of the auto claims that insurance companies deal with are handled by the DRP shops, in fact insurance companies would like for all their claims to go to their contracted auto body shops. To stop you from going to the repair shop of your choice, the insurance company will warn you that they are not going to warranty the repairs, so basically you are on your own in assuming the responsibility for the work performed on your car. Another scare tactic used by the insurance company is to warn the policy holder that the process will take longer if you go to an out of network Auto Body Shop.

 

The truth of the matter is that every respectable collision center provides warranties on their work. Patriots Auto Body offers a Lifetime Warranty on paint and body work. Reputable Auto body shops are used to handling insurance claims, and the process is not long, like most insurance companies claim, in fact it is usually quick and hassle-free.

 

If you are looking for an auto body repair shop, keep in mind that you have the right to choose your own collision shop. If the insurance company sends you to their recommended shop and their work is not up to par, you have two choices, you will either have to pay another Auto Body Shop to fix your car again or just live with it.

 

Be Smart in your decision making, do your homework and make sure you obtain estimates from several Auto Body Shops.  Patriots Auto Body provides a Free Estimate to give you an idea of how much the repairs will cost you.

 

Drivers residing in Lowell and surrounding cities are strongly encouraged to contact Patriots Auto Body and Collision Center. The friendly staff will be more than happy to answer all your questions or concerns and get you back on the road in no time.

 

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4 COMMENTS

  • f1ayto
    February 18, 2019, 11:03 am REPLY

    yes you have to

  • Ashley
    September 6, 2019, 12:36 pm REPLY

    I thought that it was interesting when you explained that usually, an insurance company will tell you where they would like you to take your car to get repaired after an accident but that ultimately the choice is still yours. I have been loyal to a specific mechanic for a long time and would be to take my car to them with any problems but I have been worried that my insurancecompnay would tell me to take it elsewhere. I would be sure to talk to my insurance agent and explain my desire to use my own mechanic so that II will feel comfortable with the service received.

  • Yong Lee
    January 21, 2020, 6:39 pm REPLY

    Bayside Auto Body currently serves a Direct Repair to Avis Budget Group which includes Zip Car and Hertz rental vehicles. We have over 10,000 square feet of workspace to accommodate 23 vehicles under roof at one time. Bayside has 12 lit bays which includes 2 frame machines and 2 lifts. The paint shop will accommodate 12 cars at one time and has a state of the art Eagle down Draft spray booth. Also a separate computerized mixing station. We currently use Sherwin Williams Waterbornee paint system. Our detailing department is a 2 bay area and is the final after repairs ar completed

  • Braden Bills
    April 20, 2020, 3:55 pm REPLY

    I damaged my car after I bumped it into a tree, and I’m not sure what to do about it. It makes sense that I would want to get a professional to help me out with this! I’ll be sure to find one that is covered by my insurance. That way, this will be easier to pay for.

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